There are times when people are somewhat uncomfortable accepting compliments. Not at Oak Plantation Resort. We encourage it and look for "OAK-Standing" compliments everyday.
For some time now our guests have offered wonderful feedback regarding their experiences at our resort. From the size and spaciousness of our suites, to the lovely pool and, of course, our amazing team that makes our resort so special. The thing is our team may not always know how much they are appreciated and valued.
Everyday, are staff goes out of their way to be the best they can be. We wanted to be sure each and every person here at Oak Plantation
knows how much they're appreciated. So, we created the OAK-Standing Award Program to allow the compliments to flow and to thank those who make the difference in our guest's experience.
We are empowering our guests with the ability to show our team how much they're appreciated. It's easy too. When the guests arrive, we let them know about the OAK-Standing Award Program and how they can recognize employees who go above and beyond to make their vacation one of their most memorable. The guest just fills out a comment card and we do the rest.
Once we receive these comment cards recognizing the OAK-Standing service our guest has received, we formally honor that employee with a $50 reward. We do this every week! However, on a monthly basis we have our Employee Celebration and recognize all the employees who have received OAK-Standing comments. For each comment received, the employee will receive one ticket entering them into a drawing for $100.00.
So, the more comment cards, the more likely their name will be pulled for the grand prize.
The OAK-Standing program is not only a great way to say "great job" but it's fun too.
So, the next time one of our cleaning ladies notices you need more towels and without asking places those neatly in your room, let us know about the OAK-Standing service.
Or, perhaps one of our front desk clerks see's a guest coming in with too much luggage to handle and automatically assists without being asked. That's, "Oak-Standing".
There are so many example's, we just can't name them all. But if you have a special memory of someone here at the resort being "OAK-Standing", please, tell us about it.
Let us help you say "thanks". Our team works very hard to ensure our guests experience the best vacation possible. We want to thank them for all their hard work.